NYSE Software Update failure due to failed Test Environment
Management Practice - a lesson to C level management
11th March 2019
Are CIO's, CTO's and Directors of IT confident that the correct software updates are applied with the correct configuration and settings to their production systems at all times?
How many companies find themselves in the same position that the New York Stock Exchange NYSE was in, on Thursday 9th July 2015, when a routine software update went horribly wrong, because the incorrect configuration was loaded with the new software update.
The NYSE was shut down for roughly 4 hours, how much was wiped off the exchange per hour, how much did it cost resolve the problem?
Most enterprise organisations globally will probably find themselves in similar position more times than you will think.
So what are the possible causes;
Like everything else, the more organised and the more up to date accurate configuration
information on these test or development beds or IT Environments is captured/maintained, the
more information on all the moving parts is captured automatically from tools, scripts then the
less likely that the above scenario will occur.